Refund and Exchange Policy
1. Products may be exchanged within 14 days of date received if they meet the following criteria:
- Product may not be a customized product or a custom engraved product.
- Product cannot show any signs of wear and/or tear.
- No exchange on rings, unless to change sizes.
2. Shipping & Processing Costs for Exchanges:
- We do not refund the original shipping cost.
- If the return is not do to a fault on our end, customers must cover the $5 Minimum- $20 maximum (USA Orders) or $10 Minimum-$60 Maximum (International Orders) reshipping fee. This covers the cost of an insured package according to weight.
- SORRY, BUT NO PERSONAL CHECKS ACCEPTED.
- Merchandise may be exchanged or returned for store credit. No Cash or Credit Card refunds. No returns on sale items. Shipping charges are non-refundable.
4. Send Returns to:
P.O. Box 142
Nebo, KY 42441